The Jomu Co

You may check the latest announcement for orders on our website's top banner, especially during to peak seasons / studio break.

For most gift items, it generally takes around 5-7 working days to complete your orders before it is ready for dispatch / pick up / delivery, unless stated otherwise under individual product details. You may also check the earliest slots for delivery or pick up when you select the shipping option before cart out. 

For custom orders, it takes around 7 working days to be completed, before it is ready for dispatch / pick up / delivery, unless stated otherwise under individual product details. You may also check the earliest slots for delivery or pick up when you select the shipping option before cart out. 

Feel free to drop us a message if you have an urgent order, we will do our best to help :)

Yes, you can! We will do our best to slot in an urgent order and complete them as soon as we can. However, as each item is individually crafted by hand, we take in a limited number of urgent orders each week. Please whatsapp us @ +65 84949413 to see if we are able to fulfil your rush items before sending in the order!

We offer a few forms of delivery methods: 

1. Local Delivery 

• A door step delivery service fulfilled by third party delivery partner or in-house delivery team. Your order will reach you on the selected delivery date at cart page. 
• Delivery window is 9am-6pm (please allow till 9pm on high volume days).

2. Tracked Parcel

• Available for selected items that are safe to be shipped out via Tracked Parcel. 
• You should receive the parcel 2-3 working days after the delivery team picked up your order.
• Delivery date selection unavailable for this option. 

3. Self Collection 

• Self pick up is available at our studio (14 New Inustrial Road), on your selected date and time slot. 
• Contactless pick up instructions & address will be sent to you in our confirmation email. 

For self collection, it is complimentary!

For Tracked Parcel, shipping rates are calculated based on total weight of the items. The shipping costs associated with your purchase will be reflection upon cart out. 

For local delivery, it is a flat fee of $12. 

We accept credit cards, PayNow and Direct Bank Transfer.