The Jomu Co

In light of Covid-19, we have made temporary changes to our operations as follow:

1. Reduced Shipping Charges

• To encourage you to stay home, we have decided to offer lower shipping charges and we will bear part of the shipping costs. You may continue to shop online and have the items safely delivered to your doorstep.

2. Restricted Delivery areas

• We want to protect our delivery guys and courier partners. As such, we will be providing deliveries to RESIDENTIAL locations only. 
• Customers who are on Stay Home Notices or serving Quarantine Order at home, please let us know in advance so we can make necessary precautions during delivery. 

3. Suspension of weekly mass meet-up Self Collection 

• We are suspending our weekly mass meet-up collection at Kovan on Saturdays, starting from 5 April 2020 till further notice. This is to reduce physical interactions and non-essential trips. 
• For customers who still prefer to self collect the items, we have included an option for Contactless Collection at my home studio directly. 

4. Contactless Self Collection

• Customers who opt for this will receive a Whatsapp message/email with more details on Contactless Collection and directions to my home studio. 
• Your order will be placed outside my Home Studio before your arrival. You may collect the items when you reach the collection point. 
• We will notify you when your order is ready for pick up. Date & time will be arranged thereafter.
• Please practice social responsibility when choosing to self collect you items. Do not turn up for collection if you are feeling unwell, or have travelled out of Singapore in the last 14 days. 

Each piece is handcrafted and hand-lettered personally, so the lead time will between 2-5 working days.

Yes, you can! We will do our best to rush and complete your orders as soon as we can. However, as each item is individually handcrafted & hand-lettered personally, there is a limited slot for urgent orders. Please reach out to us to see if we are able to fulfil your rush items before sending in the order!

Definitely! We hold a mass meet-up self collection slot on a weekly basis. We usually meet every Saturdays 12pm-12.15pm @ Kovan MRT Exit C Taxi Stand/Pick-up Point. 

The available collection slots will be shown at cart out page (under shipping) with the updated & confirmed date and time. The shipping charges will be automatically re-calculated to be $0. 

Yes, we do provide small savings for bulk orders. As each item is individually handcrafted, we are unable to provide large savings for bulk purchase - we hope for your understanding on this! 

For purchases above $168, discount code "5%OFF".*

For purchases above $368, discount code "10%OFF".*

*Not valid for wedding items, Build-A-Box and pre-bundled gift sets. Our Build-A-Box and pre-bundled gift sets are already discounted. 

Yes, we do! You can find the discount codes below:

1.  "5%OFF" for purchases over SGD$168 *
2. "10%OFF" for purchases over SGD$368 *

We do have partnerships with various school organisations for exclusive discount codes too!

*Not valid for wedding items, Build-A-Box and pre-bundled gift sets. Our Build-A-Box and pre-bundled gift sets are already discounted. 

Yes! Please do not hesitate to reach out to us at thejomuco@gmail.com to discuss more! Do let us know the necessary information including:

- Item

- Quantity

- Lead time

- Budget (if any)

- and any other information you'd like us to know. 

Yes, we do provide onsite customisation for events, weddings, bazaars, etc. Please drop us an email thejomuco@gmail.com to discuss further!

Yes! We hold a mass meet-up self collection slot on a weekly basis. We usually meet every Saturdays 12pm-12.15pm @ Kovan MRT Exit C Taxi Stand/Pick-up Point. 

The available collection slots will be shown at cart out page (under shipping) with the updated & confirmed date and time. The shipping charges will be automatically re-calculated to be $0. 

We offer a few forms of shipping:

1. QDelivery 

This is a Next Day delivery service, which means that the item will be delivered to you the next day after we send out the item. Delivery lead time is 2 days. Parcel is trackable with a tracking ID.

2. QDelivery Express

This is a Same Day delivery service. The item will be delivered to you on the same day after we send out the item. Delivery lead time is 1day. Parcel is trackable with a tracking ID.

5. Courier (Weekday)

Delivery is done on weekdays, between 9am to 6pm. This is fulfilled via a third party courier partner.

6. Courier (Weekend)

Delivery is done on Saturdays, between 9am to 6pm. We will deliver the items personally on Saturdays. 

Shipping rates are calculated based on total weight of the items. The shipping costs associated with your purchase will be reflection upon cart out. 

We offer a few forms of shipping:

1. QDelivery 

Delivery lead time is 2 days.

2. QDelivery Express

Delivery lead time is 1day.

Yes, we do! 

1. Courier (Weekday) - $15

Delivery is done on weekdays, between 9am to 6pm. This is fulfilled via a third party courier partner.

2. Courier (Weekend) - $20

Delivery is done on Saturdays, between 9am to 6pm. We will deliver the items personally on Saturdays. 

Weekday Courier is charged at a flat fee of $15 (below 10kg) and Weekend Courier is charged at a flat fee of $20 (below 10kg). 

QDelivery is charged by weight, and starts from $5.50.

We accept PayNow and Direct Bank Transfer. The payment details are made available upon carting out from this website. We will require you to send us a proof of payment / notify us that you've made payment so that we can check and process your order! :) 

Sorry! We do not accept cash on delivery. As each item is a personalised order, we can only accept advance full payment before we move on to process your order.