We offer a variety of shipping options (based on the suitability of our items):
1. Self collection
For clients who prefer to self-collect their order, they may do so at our home studio. The entire process is contactless. Our studio is open for self collection Mon-Sat, closed on Sundays.
2. QDelivery Standard
This is a Next Day delivery service, which means that the item will be delivered to your doorstep the next day items are sent out. Average delivery lead time is 2 days, excluding customisation and processing time (4-7 working days). Parcel is trackable with a tracking ID.
3. Courier Delivery
To encourage you to stay home, we have decided to lower our shipping charges (from $15 for Home Delivery and $20 for Home Delivery (Specific Day)) and we will bear part of the shipping costs. You may continue to shop online and have the items safely delivered to your doorstep.
- Home Delivery is at a reduced fee of $10 per residential location*.
- Home Delivery (Specific Day) is at $15 per residential location*.
- Non-residential location Delivery is at $15 per location*
We work with our committed courier partner to ensure that your orders reach you safely. Please note that we do not deliver on Sundays and Public Holidays.
*Delivery Notes
In order to protect our courier partners, we do not deliver to higher risks venues such as hospitals, clinics, locations for Stay Home Notices and Quarantine Order.
We will also provide Singapore Post Postage service for selected items to provide you with a more affordable shipping rate. Due to Covid-19, please expect delay for parcels mailed out using Singapore Post.
1. Normal Mail
No tracking ID available. Letterbox delivery. Average delivery time of 3 working days after items are sent out.
2. Smartpac
Tracking ID available. Letterbox delivery. Average delivery time of 2 working days after items are sent out.
Please note that we will not be liable or responsible for any loss/damage parcels mailed out via Singapore Post and Qxpress, unless proven to be the negligence of The Jomu Co.
